<?php
$LZLANG["client_abort"] = 'Abort';
$LZLANG["client_accepted"] = 'Accepted';
$LZLANG["client_activate_chat"] = 'Activate Chat';
$LZLANG["client_ask_feedback"] = 'Do you like to rate our Representative?';
$LZLANG["client_attach_file"] = 'Attach a File to your Message';
$LZLANG["client_back"] = 'Back';
$LZLANG["client_bookmark"] = 'Add to favourites';
$LZLANG["client_bot_no_result_found"] = 'I am sorry, I did not find any resource matching your question. Please try a different search phrase';
$LZLANG["client_bot_overlay_title"] = 'Questions? Ask %operator_name%';
$LZLANG["client_bot_result_found"] = 'If this did not answer your question, please try a different search phrase';
$LZLANG["client_call_me_later"] = 'Call me back';
$LZLANG["client_call_me_now"] = 'Call me now';
$LZLANG["client_change_my_details"] = 'Change my details';
$LZLANG["client_change"] = 'Change';
$LZLANG["client_chat_available"] = '<strong>We are online!</strong> Please type your message or comment and we will connect you to one of our operators right away ...';
$LZLANG["client_chat_invitation"] = 'Chat Invitation';
$LZLANG["client_chat_not_available"] = 'We are currently offline';
$LZLANG["client_chat_reference_number"] = 'Chat Reference Number';
$LZLANG["client_chat_transcript"] = 'Chat Transcript';
$LZLANG["client_close_window"] = 'Close window';
$LZLANG["client_close"] = 'Close';
$LZLANG["client_con_broken"] = 'Connection error, trying to reconnect. Please be patient ...';
$LZLANG["client_custom_01"] = '';
$LZLANG["client_custom_02"] = '';
$LZLANG["client_custom_03"] = '';
$LZLANG["client_custom_04"] = '';
$LZLANG["client_custom_05"] = '';
$LZLANG["client_custom_06"] = '';
$LZLANG["client_custom_07"] = '';
$LZLANG["client_custom_08"] = '';
$LZLANG["client_custom_09"] = '';
$LZLANG["client_custom_10"] = '';
$LZLANG["client_customer_information_info"] = 'You are almost done, simply fill this form and proceed to payment.';
$LZLANG["client_customer_information"] = 'Customer Information';
$LZLANG["client_date"] = 'Date';
$LZLANG["client_decline_invite"] = 'No, thanks.';
$LZLANG["client_ec_o_sub_text"] = 'Please leave a message and we will come back to you shortly.';
$LZLANG["client_ec_o_text"] = 'Questions?';
$LZLANG["client_ec_sub_text_personal"] = 'Chat live with <!--operator_firstname-->';
$LZLANG["client_ec_sub_text"] = 'Chat with us live';
$LZLANG["client_ec_text"] = 'Questions?';
$LZLANG["client_edit"] = 'Edit';
$LZLANG["client_end_chat"] = 'End Chat';
$LZLANG["client_error_deactivated"] = 'This service is currently deactivated. We apologize for any inconvenience this may cause.';
$LZLANG["client_error_groups"] = 'This service is deactivated for the following reason: No department is allowed to accept external chats. We apologize for any inconvenience this may cause.';
$LZLANG["client_error_unavailable"] = 'This service is not available. We apologize for any inconvenience this may cause.';
$LZLANG["client_extend"] = 'Extend';
$LZLANG["client_feedback_comment"] = 'Comment';
$LZLANG["client_feedback_friendliness"] = 'Friendliness';
$LZLANG["client_feedback_knowledge"] = 'Knowledge';
$LZLANG["client_feedback_max"] = 'Sorry, you can\'t rate our service more than <!--count--> times a day.';
$LZLANG["client_feedback_overall"] = 'Overall';
$LZLANG["client_feedback_responsiveness"] = 'Responsiveness';
$LZLANG["client_feedback_success"] = 'We greatly appreciate your feedback.';
$LZLANG["client_feedback_title_personal"] = 'How do you rate <!--fullname-->?';
$LZLANG["client_feedback_title"] = 'How do you rate our Representative?';
$LZLANG["client_file_request_rejected"] = 'The representative was unable to accept your request!';
$LZLANG["client_file_upload_abort"] = 'Your File Upload will be aborted.';
$LZLANG["client_file_upload_oversized"] = 'Your file was not accepted by the server (filesize too large or forbidden extension)!';
$LZLANG["client_file_upload_provided"] = 'Your file has been provided to our representative!';
$LZLANG["client_file_upload_requesting"] = 'Requesting permission for upload ...';
$LZLANG["client_file_upload_select_file"] = 'Please select file for upload';
$LZLANG["client_file_upload_send_file"] = 'Click on SEND to upload selected file';
$LZLANG["client_file"] = 'File';
$LZLANG["client_fill_mandatory_fields"] = 'Please fill all required fields.';
$LZLANG["client_forwarding_to"] = 'Forwarding to';
$LZLANG["client_forwarding"] = 'You will be forwarded to another representative, please be patient.';
$LZLANG["client_found_helpful"] = '<b><!--users--></b> of <b><!--total--></b> people found this helpful.';
$LZLANG["client_goto_login"] = 'Go to Login Screen';
$LZLANG["client_group"] = 'Department';
$LZLANG["client_guest"] = 'Guest';
$LZLANG["client_guide_request"] = 'A representative wants to redirect you to this page:';
$LZLANG["client_important_hint"] = 'Important Hint';
$LZLANG["client_insert_smiley"] = 'Insert Emoticon';
$LZLANG["client_int_declined"] = 'All available representatives are currently occupied. Your request could not be served. We apologize for any inconvenience this may cause. Please try again later or';
$LZLANG["client_int_is_connected"] = 'A representative will be connected, please be patient.';
$LZLANG["client_int_left"] = 'The representative has left the conversation. If you have further questions please';
$LZLANG["client_intern_arrives"] = '<!--intern_name--> enters the chat.';
$LZLANG["client_intern_left"] = '<!--intern_name--> has left the chat.';
$LZLANG["client_ints_are_busy"] = 'All representatives are busy at the moment, please wait.';
$LZLANG["client_invalid_data"] = 'The information given is invalid:';
$LZLANG["client_join_group"] = 'You joined the group <!--group_name-->.';
$LZLANG["client_joined_chat"] = 'You joined the chat.';
$LZLANG["client_kb_browse_all"] = 'Browse all';
$LZLANG["client_kb_match_info"] = 'There are Knowledge Base entries matching your question.';
$LZLANG["client_kb_no_entries"] = 'Sorry. There are no entries available (yet).';
$LZLANG["client_kb_query_too_short"] = 'Your search phrase is too short. Please enter a minimum of <!--min_length--> characters.';
$LZLANG["client_kb_results_found"] = '<!--count--> Article(s) found';
$LZLANG["client_kb_search_placeholder"] = 'What can we help you with?';
$LZLANG["client_kb_search"] = 'Search our Knowledge Base';
$LZLANG["client_leave_a_message"] = 'leave a message';
$LZLANG["client_leave_group"] = 'You left the group <!--group_name-->.';
$LZLANG["client_leave_message"] = 'Leave Message';
$LZLANG["client_loading"] = 'Loading';
$LZLANG["client_message_flood"] = 'You have sent too many messages. Please wait some time and try again.';
$LZLANG["client_message_received"] = '<h2>Thank you!</h2>We have received your message and will be responding to your enquiry as soon as possible.';
$LZLANG["client_message_too_long"] = 'This message is too long. In order to send this message it must be shortened.';
$LZLANG["client_my_language"] = 'My (typing) language is:';
$LZLANG["client_new_message"] = 'New message from';
$LZLANG["client_new_messages"] = 'New Messages';
$LZLANG["client_next"] = 'Next';
$LZLANG["client_no_intern_users_short"] = 'No representative of this department is available. Please try again later or switch to another department.';
$LZLANG["client_no_intern_users"] = 'No representative of this department is available. Please try again later or switch to another department. You can also';
$LZLANG["client_no_representative"] = 'The representative has already left this conversation.';
$LZLANG["client_no"] = 'No';
$LZLANG["client_now_speaking_to_va_offline"] = 'Hello, my name is <b><!--operator_name--></b>, your virtual assistant. Currently all my human co-workers are offline or busy but I\'m here to answer your questions. How can I help you?';
$LZLANG["client_now_speaking_to_va"] = 'Hello, my name is <b><!--operator_name--></b>, your virtual assistant. I\'m here to answer your questions. How can I help you?';
$LZLANG["client_now_speaking_to"] = 'You are now speaking to <b><!--operator_name--></b>.';
$LZLANG["client_options"] = 'Options';
$LZLANG["client_or"] = 'or';
$LZLANG["client_overlay_title_offline"] = 'Please leave a message';
$LZLANG["client_overlay_title_online"] = 'We are online - chat with us';
$LZLANG["client_please_enter_name_and_email"] = 'Please enter your name and your email address.';
$LZLANG["client_please_select"] = 'Please select';
$LZLANG["client_popout"] = 'Popout';
$LZLANG["client_print"] = 'Print';
$LZLANG["client_queue_message"] = 'Your current position in the queue is <!--queue_position-->. Approximate waiting time: <!--queue_waiting_time--> minute(s).';
$LZLANG["client_queue_next_operator"] = 'The next available representative is reserved for you.';
$LZLANG["client_rate_representative"] = 'Rate Representative';
$LZLANG["client_really_close"] = 'Do you really want to close this chat now?';
$LZLANG["client_rejected"] = 'Rejected';
$LZLANG["client_representative_is_typing"] = '<!--operator_name--> is typing ...';
$LZLANG["client_request_callback_information_offline"] = 'Welcome to our Callback Service! Simply enter your contact details and we will call you back as soon as possible.';
$LZLANG["client_request_chat_transcript_short"] = 'Send chat transcript by email';
$LZLANG["client_request_chat_transcript"] = 'Yes, send a transcript of this chat to my email:';
$LZLANG["client_request_instant_callback"] = 'Request Callback';
$LZLANG["client_request_callback"] = 'Request Callback';
$LZLANG["client_request"] = 'Request';
$LZLANG["client_required_field"] = 'Required';
$LZLANG["client_resume"] = 'Chat will be continued ...';
$LZLANG["client_save"] = 'Save';
$LZLANG["client_search_no_result"] = 'Sorry. No results found for your search.';
$LZLANG["client_search"] = 'Search';
$LZLANG["client_select_country"] = 'Select Country';
$LZLANG["client_select_valid_group"] = 'Please select valid department.';
$LZLANG["client_selector_header"] = 'We are here to help!';
$LZLANG["client_send_file"] = 'Send File';
$LZLANG["client_send_message"] = 'Send Message';
$LZLANG["client_send"] = 'Send';
$LZLANG["client_show"] = 'Show';
$LZLANG["client_sounds"] = 'Sounds';
$LZLANG["client_start_chat_header"] = 'Start Chat';
$LZLANG["client_start_chat_information"] = 'We\'re here to help! In order to help us serve you better, please provide some information before initiating the chat with a representative.';
$LZLANG["client_start_chat_information_offline"] = 'Sorry - we are not available at the moment. Please try again later.';
$LZLANG["client_start_chat"] = 'Start Chat';
$LZLANG["client_start_system"] = 'System is getting started.';
$LZLANG["client_still_waiting_int"] = 'We are still trying to connect you, please be patient. If you don\'t want to wait please';
$LZLANG["client_switch_sounds"] = 'Switch sounds on/off';
$LZLANG["client_system"] = 'System';
$LZLANG["client_upload"] = 'Upload';
$LZLANG["client_tab_callback"] = 'Request a Callback';
$LZLANG["client_tab_chat"] = 'Live Chat';
$LZLANG["client_tab_knowledgebase_info"] = 'Search our Knowledge Base to find answer to most common problems.';
$LZLANG["client_tab_knowledgebase"] = 'Knowledge Base';
$LZLANG["client_tab_ticket"] = 'Leave a Message';
$LZLANG["client_talk_to_human"] = 'talk to human operator';
$LZLANG["client_terms_of_service_accept"] = 'I have read and Accept the terms of Service';
$LZLANG["client_terms_of_service_info"] = 'Please confirm that you have read our Terms of Service and you agree to abide by them.';
$LZLANG["client_terms_of_service"] = 'Terms of Service';
$LZLANG["client_thank_you"] = 'Thank you!';
$LZLANG["client_ticket_header"] = 'Please leave a message';
$LZLANG["client_ticket_information"] = 'Leave a message and we will come back to you shortly. Please provide as many details as possible along with your contact information.';
$LZLANG["client_topic"] = 'Topic';
$LZLANG["client_tops"] = 'TOPs';
$LZLANG["client_transmitting_file"] = 'Transmitting your file ...';
$LZLANG["client_trying_to_connect_you"] = 'Connecting you ...';
$LZLANG["client_type_message"] = 'Type a message';
$LZLANG["client_use_auto_translation_service_short"] = 'Use Auto-Translation Service';
$LZLANG["client_views"] = 'Views';
$LZLANG["client_was_helpful"] = 'Was this helpful to you?';
$LZLANG["client_welcome"] = 'Welcome';
$LZLANG["client_while_waiting"] = 'While you are waiting, please have a look at the following resources matching your question:';
$LZLANG["client_yes"] = 'Yes';
$LZLANG["client_your_address_1"] = 'Address 1';
$LZLANG["client_your_address_2"] = 'Address 2';
$LZLANG["client_your_city"] = 'City';
$LZLANG["client_your_company"] = 'Company';
$LZLANG["client_your_country"] = 'Country';
$LZLANG["client_your_email"] = 'Email';
$LZLANG["client_firstname"] = 'First Name';
$LZLANG["client_lastname"] = 'Last Name';
$LZLANG["client_your_message"] = 'Your Message';
$LZLANG["client_your_name"] = 'Name';
$LZLANG["client_your_phone"] = 'Phone';
$LZLANG["client_your_question"] = 'Question';
$LZLANG["client_your_result"] = 'I have found the following resources matching your search: ';
$LZLANG["client_your_state"] = 'State';
$LZLANG["client_your_zip"] = 'ZIP';
$LZLANG["client_hotline"] = 'Hotline';

$LZLANG["client_wm_chat"] = 'Chat with us';
$LZLANG["client_wm_ticket"] = 'Leave a Message';
$LZLANG["client_wm_knowledgebase"] = 'Knowledge Base';
$LZLANG["client_wm_phone_inbound"] = 'Call us';
$LZLANG["client_wm_phone_outbound"] = 'Request a Callback';
$LZLANG["client_wm_facebook"] = 'Follow us on Facebook';
$LZLANG["client_wm_youtube"] = 'Watch us on YouTube';
$LZLANG["client_wm_twitter"] = 'Follow us on Twitter';
$LZLANG["client_wm_google"] = 'Follow us on Google Plus';

$LZLANG["client_wm_s_chat"] = 'Live Chat';
$LZLANG["client_wm_s_ticket"] = 'Message';
$LZLANG["client_wm_s_knowledgebase"] = 'FAQ';
$LZLANG["client_wm_s_phone_inbound"] = 'Call us';
$LZLANG["client_wm_s_phone_outbound"] = 'Callback';
$LZLANG["client_wm_s_facebook"] = 'Facebook';
$LZLANG["client_wm_s_youtube"] = 'YouTube';
$LZLANG["client_wm_s_twitter"] = 'Twitter';
$LZLANG["client_wm_s_google"] = 'Google Plus';
$LZLANG["client_wm_s_whatsapp"] = 'Whatsapp';
$LZLANG["client_wm_s_linkedin"] = 'LinkedIn';
$LZLANG["client_wm_s_instagram"] = 'Instagram';
$LZLANG["client_wm_s_telegram"] = 'Telegram';

$LZLANG["client_feedback"] = 'Feedback';
$LZLANG["client_most_popular"] = 'Most Popular';
$LZLANG["client_tos_accept"] = 'I have read and understood the <a>Terms and Conditions</a>.';
$LZLANG["client_tos"] = 'Terms and Conditions';
$LZLANG["client_close_no_feedback"] = 'Close without feedback';
$LZLANG["index_accept_terms"] = 'I accept the terms of the license agreement';
$LZLANG["index_administrator"] = 'Administrator Account';
$LZLANG["index_config_file_error"] = 'LiveZilla Server couldn\'t create the _config/config.php file due to missing file permissions but don\'t worry, you can easily fix this in less than 1 minute.';
$LZLANG["index_database"] = 'Database';
$LZLANG["index_config_file"] = 'Config File';
$LZLANG["index_description_demochat"] = 'Start a demo chat and talk to internal users which are currently logged on. This can be used for all kinds of testing LiveZilla.';
$LZLANG["index_description_operator_client"] = 'Login to the brand new LiveZilla web-based mobile client from your browser.';
$LZLANG["index_fix_problem"] = 'How to Fix';
$LZLANG["index_install_db"] = 'Almost done! To use LiveZilla, you must create a MySQL Database.';
$LZLANG["index_install_finish_header"] = 'Awesome!';
$LZLANG["index_install_finish_text"] = 'You did it, you can now start using LiveZilla.';
$LZLANG["index_install_finish"] = 'Finish Installation';
$LZLANG["index_install_privacy"] = 'Please configure according to your local data privacy regulations.';
$LZLANG["index_install_finish_cache"] = 'If you experience problems following the installation please clear the cache of your browser.';
$LZLANG["index_install_start_header"] = 'Congratulations!';
$LZLANG["index_install_start"] = 'Start Installation';
$LZLANG["index_install_user"] = 'Please create your first operator account. This account is used to administrate this LiveZilla Server. Please keep this data safe.';
$LZLANG["index_kb_visit"] = 'Visit your Knowledge Base';
$LZLANG["index_license"] = 'License Agreement';
$LZLANG["index_not_available"] = 'Not available';
$LZLANG["index_prerequisites"] = 'Prerequisites';
$LZLANG["index_server_url_apps"] = 'Want to use one of our APPS?<br>This is your Server URL to connect to:';
$LZLANG["index_settings"] = 'Settings';
$LZLANG["index_table_create"] = 'Thanks for choosing LiveZilla. You have taken the first step towards providing superior customer support.<br><br>Installing LiveZilla is quick and easy.<br><br>In just a few minutes you can start building relationships and communicate with your customers and website visitors.';
$LZLANG["index_table_update"] = 'All LiveZilla files are up-to-date. You must now update your MySQL database to reactivate the service.';
$LZLANG["index_tables_created"] = 'Tables created successfully!';
$LZLANG["index_tables_updated"] = 'Tables updated successfully!';
$LZLANG["index_upload_manually_0"] = 'Option 1: Upload the config file manually';
$LZLANG["index_upload_manually_1"] = 'the config file';
$LZLANG["index_upload_manually_2"] = 'Upload (FTP) the config file into the _config folder';
$LZLANG["index_upload_manually_3"] = 'Hit Next';
$LZLANG["index_change_file_permissions_0"] = 'Option 2: Change file permissions';
$LZLANG["index_change_file_permissions_1"] = 'Configure write access (CHMOD 755 or 777) to the _config folder using your FTP Client (e.g. FileZilla)';
$LZLANG["index_change_file_permissions_2"] = 'Hit Next and LiveZilla will try again to create the file';
$LZLANG["index_config"] = 'Configuration';
$LZLANG["index_create_tables"] = 'Create Tables';
$LZLANG["index_update_tables"] = 'Update Tables';
$LZLANG["index_update_start"] = 'Start Update';
$LZLANG["index_database_update"] = 'Ready to update your database tables. Depending on how old your current version is, the update process may take a while.';
$LZLANG["index_password_confirm"] = 'Password does not match password confirmation.';
$LZLANG["index_password_info"] = 'Your password must be 6-20 characters long.';
$LZLANG["index_username"] = 'Username (ID):';
$LZLANG["index_name"] = 'Name:';
$LZLANG["index_email"] = 'Email:';
$LZLANG["index_password"] = 'Password:';
$LZLANG["index_password_confirm"] = 'Password: (confirm)';
$LZLANG["index_mask_ip"] = 'Mask IP Addresses:';
$LZLANG["index_mask_ip_format"] = 'Mask IP Format:';
$LZLANG["index_respect_dnt"] = 'Respect DNT Header:';
$LZLANG["index_use_cookies"] = 'Set Cookies:';
$LZLANG["index_cookie_lifetime"] = 'Cookie Lifetime:';
$LZLANG["index_ticket_reply"] = 'To reply to this ticket, please send an email to <!--em_address--> with subject <!--em_subject-->.';
$LZLANG["stats_absolute"] = 'Absolute';
$LZLANG["stats_accepted"] = 'Accepted';
$LZLANG["stats_advertising_value"] = 'Advert. value (CPT)';
$LZLANG["stats_auto"] = 'Automatic';
$LZLANG["stats_availability"] = 'Availability';
$LZLANG["stats_average_time_on_page"] = 'View time per page';
$LZLANG["stats_average_time_on_site"] = 'View time per visitor';
$LZLANG["stats_bounce_rate"] = 'Bounce rate';
$LZLANG["stats_browser_and_system"] = 'Browser & Operating System';
$LZLANG["stats_browser_instances_per_visitor"] = 'Browser instances per visitor';
$LZLANG["stats_browser_instances"] = 'Browser instances';
$LZLANG["stats_browser"] = 'Browser';
$LZLANG["stats_browsers"] = 'Browsers';
$LZLANG["stats_by_days"] = 'By Days';
$LZLANG["stats_by_groups"] = 'By Groups';
$LZLANG["stats_by_hours"] = 'By Hours';
$LZLANG["stats_by_months"] = 'By Months';
$LZLANG["stats_by_operators"] = 'By Operators';
$LZLANG["stats_chart"] = 'Chart';
$LZLANG["stats_chat_average_duration"] = 'Chat Duration (Average)';
$LZLANG["stats_chat_average_time"] = 'Duration';
$LZLANG["stats_chat_average_waiting_time"] = 'Waiting time';
$LZLANG["stats_chat_invites"] = 'Chat Invites';
$LZLANG["stats_chat_page_opened"] = 'On chat page';
$LZLANG["stats_chat_response_time"] = 'Chat Response Time';
$LZLANG["stats_chat_response_times"] = 'Chat Response Times';
$LZLANG["stats_chat_total_duration"] = 'Chat Duration (Total)';
$LZLANG["stats_chats_and_availability"] = 'Chats & Availibility';
$LZLANG["stats_chats"] = 'Chats';
$LZLANG["stats_cities"] = 'Cities';
$LZLANG["stats_city"] = 'City';
$LZLANG["stats_collapse_all"] = 'Collapse All';
$LZLANG["stats_conversion_rate"] = 'Conversion rate';
$LZLANG["stats_countries"] = 'Countries';
$LZLANG["stats_country"] = 'Country';
$LZLANG["stats_crawler"] = 'Crawler';
$LZLANG["stats_crawlers"] = 'Crawlers / Bots';
$LZLANG["stats_day_friday"] = 'Friday';
$LZLANG["stats_day_monday"] = 'Monday';
$LZLANG["stats_day_saturday"] = 'Saturday';
$LZLANG["stats_day_sunday"] = 'Sunday';
$LZLANG["stats_day_thursday"] = 'Thursday';
$LZLANG["stats_day_tuesday"] = 'Tuesday';
$LZLANG["stats_day_wednesday"] = 'Wednesday';
$LZLANG["stats_declined"] = 'Declined';
$LZLANG["stats_description_operator_chats"] = 'Chats (accepted / declined / missed)';
$LZLANG["stats_direct_access"] = 'Direct access';
$LZLANG["stats_domain"] = 'Domain';
$LZLANG["stats_domains"] = 'Domains';
$LZLANG["stats_duration"] = 'Duration';
$LZLANG["stats_entrance_pages"] = 'Entry pages';
$LZLANG["stats_entrance"] = 'Entrance';
$LZLANG["stats_exit_pages"] = 'Exit pages';
$LZLANG["stats_exit"] = 'Exit';
$LZLANG["stats_expand_all"] = 'Expand All';
$LZLANG["stats_feedbacks"] = 'Feedbacks';
$LZLANG["stats_goals"] = 'Goals';
$LZLANG["stats_group_availability"] = 'Group Availability (Chat)';
$LZLANG["stats_group"] = 'Group';
$LZLANG["stats_highest_rated"] = 'Highest Rated';
$LZLANG["stats_hour"] = 'Hour';
$LZLANG["stats_hours"] = 'Hours';
$LZLANG["stats_in_total"] = 'in total';
$LZLANG["stats_incoming_messages"] = 'Incoming Messages';
$LZLANG["stats_isp"] = 'Internet Service Provider';
$LZLANG["stats_isps"] = 'Internet Service Providers';
$LZLANG["stats_language"] = 'Language';
$LZLANG["stats_languages"] = 'Languages';
$LZLANG["stats_lowest_rated"] = 'Lowest Rated';
$LZLANG["stats_minutes"] = 'Minutes';
$LZLANG["stats_missed"] = 'Missed';
$LZLANG["stats_month_april"] = 'April';
$LZLANG["stats_month_august"] = 'August';
$LZLANG["stats_month_december"] = 'December';
$LZLANG["stats_month_february"] = 'February';
$LZLANG["stats_month_january"] = 'January';
$LZLANG["stats_month_july"] = 'July';
$LZLANG["stats_month_june"] = 'June';
$LZLANG["stats_month_march"] = 'March';
$LZLANG["stats_month_may"] = 'May';
$LZLANG["stats_month_november"] = 'November';
$LZLANG["stats_month_october"] = 'October';
$LZLANG["stats_month_september"] = 'September';
$LZLANG["stats_new_tickets"] = 'New';
$LZLANG["stats_new"] = 'new';
$LZLANG["stats_none"] = 'None';
$LZLANG["stats_of"] = 'of';
$LZLANG["stats_operator_availability"] = 'Operator Availability (Chat)';
$LZLANG["stats_operator"] = 'Operator';
$LZLANG["stats_origin"] = 'Origin';
$LZLANG["stats_outgoing_messages"] = 'Outgoing Messages';
$LZLANG["stats_overview"] = 'Overview';
$LZLANG["stats_page_impressions"] = 'Page impressions';
$LZLANG["stats_page"] = 'Page';
$LZLANG["stats_pages_per_visitor"] = 'Pages per visitor';
$LZLANG["stats_pages"] = 'Pages';
$LZLANG["stats_recurring"] = 'recurring';
$LZLANG["stats_referrer"] = 'Referrer';
$LZLANG["stats_referrers"] = 'Referrers';
$LZLANG["stats_region"] = 'Region';
$LZLANG["stats_regions"] = 'Regions';
$LZLANG["stats_relative"] = 'Relative';
$LZLANG["stats_report_email_subject_day"] = 'Your daily LiveZilla report';
$LZLANG["stats_report_email_subject_month"] = 'Your monthly LiveZilla report';
$LZLANG["stats_report_email_subject_year"] = 'Your yearly LiveZilla report';
$LZLANG["stats_resolution"] = 'Resolution';
$LZLANG["stats_resolutions"] = 'Resolutions';
$LZLANG["stats_resolved_tickets"] = 'Resolved';
$LZLANG["stats_search_engines"] = 'Search engines';
$LZLANG["stats_search_phrase"] = 'Search phrase';
$LZLANG["stats_search_phrases"] = 'Search phrases';
$LZLANG["stats_seconds"] = 'Seconds';
$LZLANG["stats_show_goal_search_phrases"] = 'Search phrases used before/while achieving this goal';
$LZLANG["stats_stars"] = 'Stars';
$LZLANG["stats_status_activated"] = 'Activated';
$LZLANG["stats_status_busy"] = 'Busy';
$LZLANG["stats_status_closed"] = 'Closed';
$LZLANG["stats_status_online"] = 'Online';
$LZLANG["stats_status_open"] = 'Open';
$LZLANG["stats_status_statistic_day"] = 'Day Report';
$LZLANG["stats_status_statistic_month"] = 'Month Report';
$LZLANG["stats_status_statistic_week"] = 'Week Report';
$LZLANG["stats_status_statistic_year"] = 'Year Report';
$LZLANG["stats_status"] = 'Status';
$LZLANG["stats_system"] = 'System';
$LZLANG["stats_systems"] = 'Operating Systems';
$LZLANG["stats_target_availability"] = 'Target Availability (Opening Hours)';
$LZLANG["stats_ticket_resolve_time"] = 'Ticket Resolve Time';
$LZLANG["stats_ticket_response_time"] = 'Ticket Response Time';
$LZLANG["stats_tickets"] = 'Tickets';
$LZLANG["stats_time_on_page"] = 'Time on page';
$LZLANG["stats_titles"] = 'Titles';
$LZLANG["stats_top"] = 'Top';
$LZLANG["stats_total_messages"] = 'Total amount of Messages';
$LZLANG["stats_traffic_sources"] = 'Traffic Sources';
$LZLANG["stats_trend"] = 'Trend';
$LZLANG["stats_unknown"] = 'Unknown';
$LZLANG["stats_value"] = 'Value';
$LZLANG["stats_visitors_and_pages"] = 'Visitors & Pages';
$LZLANG["stats_visitors"] = 'Visitors';
$LZLANG["stats_visits_today"] = 'Visits today';
$LZLANG["stats_visits"] = 'Visits';
$LZLANG["texts_invite_auto"] = 'Hello, my name is %operator_name%.<br><br>Do you need help?<br><br>Start Live-Chat now to get assistance.';
$LZLANG["texts_invite_manual"] = 'Hello, my name is %operator_name%.<br><br>Do you need help?<br><br>Start Live-Chat now to get assistance.';
$LZLANG["texts_push_auto"] = 'Website Operator %operator_name% would like to redirect you to this URL:\r\n\r\n%target_url%';
$LZLANG["texts_push_manual"] = 'Website Operator %operator_name% would like to redirect you to this URL:\r\n\r\n%target_url%';
$LZLANG["texts_welcome_message_callback"] = 'Hello, my name is %operator_name%. Please expect my telephone call in the next few seconds. During our telephone conversation, feel free to pass me information and files through this chat.';
$LZLANG["texts_welcome_message"] = 'Hello %external_firstname%, my name is %operator_firstname%, how may I help you?';
$LZLANG["emails_chat_transcript_subject"] = '%website_name% - Chat Transcript';
$LZLANG["emails_chat_transcript_text"] = 'Hi %external_name%,\r\n\r\nThank you for chatting with us. Please find your chat transcript below.\r\n\r\n%website_name% / %group_description%\r\n\r\nDate: %localdate%\r\n-------------------------------------------------------------\r\nName: %external_name%\r\nEmail: %external_email%\r\n\r\nChat reference number: %chat_id%\r\n-------------------------------------------------------------\r\n%transcript%';
$LZLANG["emails_ticket_auto_respond_subject"] = '%ticket_hash% %website_name% - Your message';
$LZLANG["emails_ticket_auto_respond_text"] = 'Hi %external_name%,\r\n\r\nThank you for getting in touch with us.\r\n\r\nWe have received your message and will be responding to your enquiry as soon as possible.\r\n\r\n-------------------------------------------------------------\r\nDate: %localdate%\r\n-------------------------------------------------------------\r\nName: %external_name%\r\nEmail: %external_email%\r\nGroup: %group_description%\r\n-------------------------------------------------------------\r\n%mailtext%\r\n\r\nTicket History:\r\n%ticket_history_link%\r\n\r\n%ticket_hash%';
$LZLANG["emails_ticket_operator_reply_subject"] = '%ticket_hash% %website_name% - Your message';
$LZLANG["emails_ticket_operator_reply_text"] = '%mailtext%\r\n\r\nWould you like to give feedback?\r\n%feedback_link%\r\n\r\nTicket History:\r\n%ticket_history_link%';
$LZLANG["ticket"] = 'Ticket';
$LZLANG["ticket_status"] = 'Status';
$LZLANG["ticket_status_0"] = 'Open';
$LZLANG["ticket_status_1"] = 'In Progress';
$LZLANG["ticket_status_2"] = 'Closed';
$LZLANG["ticket_status_3"] = 'Deleted';
$LZLANG["ticket_status_4"] = 'Pending';
$LZLANG["client_group_new_ticket_notify"] = 'Hi <!--operator_name-->,<br><br>Ticket <!--ticket_id--> has been assigned to group <!--group_name-->.<br><br><!--ticket_url--><br><br>In order to reply to this ticket, please sign on to LiveZilla: <!--client_url-->';
$LZLANG["client_group_new_ticket_notify_subject"] = 'LiveZilla: A Ticket (<!--ticket_id-->) has been assigned to <!--group_name-->';
?>